Shipping policy
1. Shipping Methods & Delivery Times
We offer multiple shipping methods to cater to your needs. Delivery times depend on your location, selected shipping method, and order processing time.
- Standard delivery: 5-7 business days
Please note that delivery times may vary due to high demand, weather conditions, or other unforeseen factors.
2. Order Processing Time
All orders are processed within 1-2 business days. Please note that this is separate from shipping time and does not include weekends or holidays. You will receive a notification once your order is shipped.
We currently ship to all India addresses, including residential and business locations. For addresses in remote locations, please allow additional time for delivery.
3. Shipping Rates
Shipping rates are calculated at checkout based on your location, weight of the items, and selected shipping method.
- Free Shipping: Enjoy free standard shipping on special offer time.
4. Tracking Your Order
Once your order has been shipped, we will send you an email with a tracking number and a link to track your package. You can check the status of your delivery directly through the carrier's website.
5. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer support team immediately at cedardecor@gmail.com We will investigate the issue and resolve it as quickly as possible.
Delivery Time
Delivery times depend on the shipping method selected and your location. Estimated delivery times are provided at checkout. Please note that delivery times are estimates, and actual delivery may vary due to factors beyond our control, such as weather, holidays, or courier delays.
8. Address Accuracy
Please double-check your shipping address before completing your purchase ,We are not responsible for delayed or lost packages due to incorrect address information provided by the customer.
9. Return & Exchange Shipping
For information on returning or exchanging your order, please refer to our Return & Exchange Policy page.
10. Contact Us
If you have any questions or need assistance with your shipping details, feel free to reach out to our customer support team at decor@cedarhomestore.com or via our Contact Us page.
